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Import assistance from China


This has been our job since 1998, we make our experience and our Italian-Chinese team available to European companies able to lead you through the following import processes:


     Product and supplier research operation, exhibition management;

     Preparation of tests and compliance analysis;

     Supply negotiation and management;

     Quality control before shipping;

     Consultancy for the drafting of the technical file;

     Consulting for customs procedures;

     Freight transport organization.

For which product categories can your specialist department help us?


Our specialized department can assist its customers in all the desired product categories, including:


     toys and items for babies;

     Garden furniture

     Textile products;

     Sports material;

     Technology products;

     Consumer products;

     Appliances and Housewares;

     shopping bags;

     Furniture;

     Exhibition and promotional material;

     gadgets;

     Gardening;

     Machinery

     Generic accessories


What does the supplier research and analysis phase consist of and how long does it last?


Our team, based in China in the city of Zhuhai, is able to research suppliers and products, presenting them to its customers only after a detailed screening of their capabilities and reliability, in order to avoid unpleasant disruptions during the import process, guaranteeing quality and competitive prices. The same team is available to manage the most important trade fairs in the sector where you can find the latest news and increasingly cutting-edge suppliers.


What does the test preparation and compliance analysis phase consist of and how long does it last?


Our Team will take care of verifying with the Chinese producers the availability of the conformity tests required on the European territory and verifying their validity and correctness by communicating directly with the Italian customs operators. All this will allow us to correctly estimate the tests to be performed, managing the certifying body and making sure that we have all the requisites for the success of the operation.


During the test preparation and conformity analysis phase, the tests to be carried out in the laboratory will be defined, the procedures to be carried out being agreed with the associated certifying body and checking that the tests have been carried out correctly.


As far as quality control is concerned, our Chinese team will be able to organize inspections during production and at the end of production, according to the customer's instructions, in order to ensure that production takes place according to specifications agreed in advance.


What does the negotiation and supply management phase consist of and how long does it last?


Once the supplier analysis has been completed, and once the supplier has been approved by the customer, our Italian-Chinese team can manage the product negotiation phase on behalf of its customer, agreeing on the supply conditions and timing , in order to guarantee the best conditions.


Thanks to many years of experience in international trade, our specialized department is able to manage and monitor suppliers during production on behalf of its customers, subjecting each supply company to tests and screening, in order to streamline processes and standardize communications. We can manage the various suppliers, avoiding wasted time and problems that affect business operations, thus allowing our customers to concentrate on the most important and delicate phases of business life.


The service offered by our company includes total management of the supplier, avoiding the operational problems of this process for the customer. This phase is in direct correlation with the production times of the desired goods, and can range from two weeks to three months for longer and more complex productions.


What is the phase of transport of goods?


Thanks to multi-year partnerships with the most important players in the transport sector, our import department is able to guarantee its customers the best rates (sea, rail and air) guaranteeing the highest quality and reliability in this delicate phase of the import process .


Having established a partnership relationship with the reference carriers, our import department is also able to guarantee its customers high-quality and competitive transport services. The average times are around the following periods:


     Sea: 30/35 Days;

     Rail: 20/25 Days;

     Air: 7/10 days.


What does the consultancy phase for the composition of the technical dossier consist of and how long does it last?


The presentation of the technical file to customs is the most delicate phase of the whole process. The technical file is a report containing all the documents necessary for importation, and varies according to the product category.


In this phase, our import office will analyze the documents held by the customer, verify their correctness and completeness, and draw up the file so that no problems arise during the customs clearance of the goods, problems that could cause penalties, delays or seizure of the goods.


What does the consultancy phase for customs procedures consist of and how long does it last?


Once the transport has been organized and the technical file of the product has been compiled, our import office will go to perform a check with the customs clearance officers in order to verify the presence of all the necessary documents; in order to anticipate any problems before they arise, avoiding the customer being fined and blocking the goods at customs, offering constant support in all customs clearance procedures, making sure that the goods arrive "safe and sound" in the warehouses.

FAQs


What are the general timescales for an import?

Of course it depends on the product and the related production times. On average, an import takes about three months to be delivered in Italy. Including sourcing and negotiating with supplier, production and shipping time


Is it safe to rely on a Chinese supplier?

It depends on how you found the supplier: if you found it on the internet, the situation is much more risky than knowing the supplier personally. This is the task of our Chinese team.


Is it safe to pay by bank transfer?

Only if you know the reliability of the supplier. Otherwise it could generate risky situations.


What are the risks of an import?

The risks are manifold: from the risk of fraud in the purchase, to the seizure of goods at customs if not compliant up to criminal implications in the event of importation of products that do not comply with European regulations.


What is CE marking?

The CE marking is a mark which certifies the conformity of the product to the standards in force in Europe. In most cases it is the importer who assumes responsibility after having viewed the conformity documentation and having assessed its veracity.


Can I trust the supplier who claims to have the CE marking?

Absolutely not, it is the importer who must view the conformity documentation and, only if this is complete and truthful, can he recognize the product as compliant with CE certification. In the case of medical devices, the situation is more complex as there are notified bodies that are responsible for verifying and certifying conformity.


What is the task of Geniame Srls?

The company takes care of following the customer in every aspect of the importation, from the search for a reliable supplier, to the negotiation, to the control of the documentation relating to the product conformity, definition of the commercial agreements, quality control in the factory, production monitoring, shipping in Italy and assistance during customs clearance.


Can we do quality controls directly in the factory?

We have to do them!! Verify the existence of the factory, i’ts turnover, its size, its historicity. Furthermore, we can carry out checks directly on the production or before departure, through the support of specialized bodies in this specific field.


How can you protect yourself from non-order production?

An effective tool can be quality control during production or before shipment, as well as establishing a correct supply agreement.


Are contracts with Chinese suppliers needed?

Surely a complete and precise definition of the supply before the order can avoid unpleasant post-production situations. It is always advisable to be followed by professionals in the sector, such as our company.


What are the cost items in an import?

The main cost items are certainly the imported product, the cost of transport and customs duties in Italy (VAT and Duty).


How to find a reliable supplier?

The best method is to participate in the numerous trade fairs that take place in China. Our local team will be able to support the traveling entrepreneur for the entire duration of the exhibition and after the fair by visiting the selected factories. At a distance, one of the most used methods in the search for the supplier is the use of platforms and marketplaces (Alibaba, Aliexpress, etc.), but the information must really be taken with great caution; in most cases, the reality is always different from the web showcase and many producers turn out to be only brokerage offices.


Is there a method to secure the import?

Unfortunately there is no absolute guarantee, especially if you are a beginner. Relying on professionals in the sector can help to reduce, as far as possible, the various risks associated with an import.


Are the Chinese marketplaces/platforms reliable?

They are useful tools to get an idea of what the non-EU market offers, at the same time they cannot be sufficient tools to guarantee the success of import operations.


Are the transports managed directly by Chinese suppliers reliable?

Absolutely not: in most cases, suppliers rely on Low Cost shipping companies that do not guarantee transport safety, much less the integrity of the goods. In many cases, even cargo is lost and customs fraud is the order of the day.


What are the risks involved in passing the goods through customs in Italy?

It is the most delicate phase of importation: the importer in Italy and Europe is equivalent to the producer, therefore he must guarantee the conformity of the imported goods. The risks are many: from simple administrative sanctions you can even get to the destruction of the goods and consequent implications penalties related to non-conformity of products. Our company will be able to support you in this delicate phase, guiding you, in order to reduce any risks as much as possible.


Do you deal with any type of product?

Geniame Srls, after a brief feasibility analysis, can follow the importation of each product category, without exclusions, guaranteeing the quality that distinguishes us.


Can I rely on you as a private individual?

No, we only dialogue with companies.


Can you also organize a shipment?

Absolutely yes, thanks to the multi-year partnership with some of the most important international shippers, we find tailor-made solutions for each customer, with absolutely convenient transport conditions and quotas.


What are the prices of your consultancy?

The cost of the consultancy consists of a fixed fee for each dossier and a percentage fee of the import value. The costs of moving within the Chinese territory, any shipping costs for the samples and so on, will have to be added. Costs are negotiable based on the volume of imports considered. The cost of opening the dossier is due to the opening of the file. Other services such as assistance at the fair, inspection of suppliers and other related activities will be evaluated as appropriate.


Start opening a Dossier for your sector and without any commitment, with a small investment of €480.00 you can discover a new world of opportunities with very high profitability for your business.



Contact us now for a quote or telephone details

Geniame Srls, Via Angelo Bertolini 14 Sub, 70125 Bari, Italy VAT IT 07881240720

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